Shark Navigator Cordless Robot Vacuum RV2120AE Gray
$449.99
In Stock
Eligible for registries and wish lists
At a glance
About this item
Additional product information and recommendations
Frequently bought together
Related Categories
Guests are saying
The Shark Navigator Robot Vacuum offers impressive cleaning capabilities, especially for homes with pets, thanks to its strong suction and self-emptying base. Guests appreciate its efficient mapping technology, which allows for targeted cleaning in specific areas. While some users have experienced issues with battery life and navigation, many find it a valuable tool for maintaining cleanliness with minimal effort. Overall, it provides a modern solution for busy households.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 155 reviews
52% would recommend
36 recommendations
5 out of 5 stars
23 September, 2026Verified purchase
(no review title)
Worth every penny
5 out of 5 stars
23 September, 2026
originally posted on sharkninja.com
Great features
I'm happy with my navigator. Thorough cleaning and emptying.
5 out of 5 stars
21 September, 2026
originally posted on sharkninja.com
Nice quiet decent robot vacuum
Had it a week so far and seems to be working well. Cleans up carpet and bare floor decent. Like the way it maps and runs in rows instead of just rambling around.
1 out of 5 stars
21 September, 2026
originally posted on sharkninja.com
Replacement parts for Robot
You can't get replacement parts to keep the Shark Robot functioning. Which causes the product to not perform well. I have had this product less than a year and can't get filters and brushes they are always out of stock.
5 out of 5 stars
21 September, 2026
originally posted on sharkninja.com
(no review title)
Had a problem with my Shark, Johnny. After several calls they replaced Johnny. He works well and keeps me from having to drag out that 20-pound beast and vacuum manually!
2 out of 5 stars
17 September, 2026
originally posted on sharkninja.com
Not satisfied
This is a lifetime warranty replacement and so far I do not like it as much as my previous model. It does not talk and give messages in anyway. Disregards magnetic strips put down to restrict areas. It only has one sided brush.
1 reply from SharkNinja team - 6 days ago
Hi there, Thank you for taking the time to leave a review. We're sorry to hear that your lifetime warranty replacement has not lived up to the experience you had with your previous model. Your feedback is valuable to us, and we'll be sure to share your comments with the appropriate team for review. Customer insights like yours help us continue to improve our products and the overall user experience. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you. https://support.sharkninja.com/article/RV2100-RV2100S-RV2100AE-Series-Shark-Navigator-Robot-Troubleshooting-Guide?redirect=false Kind regards, SharkNinja
4 out of 5 stars
17 September, 2026
originally posted on sharkninja.com
(no review title)
seems to work ok without wifi trash bin is much smaller than old unit model rv2011drus need to stop it and empty during cleaning otherwise great
5 out of 5 stars
16 September, 2026
originally posted on sharkninja.com
Loving it
[This review was collected as part of a promotion.] Loving the Navigator so far! Communicates well if something is caught in its wheel. Love having constantly cleaned home.
5 out of 5 stars
16 September, 2026
originally posted on sharkninja.com
(no review title)
I bought myself one of these about a month ago. I had an older model, but this one is so much better. I liked it so much I got my daughter one for her house also!!!
5 out of 5 stars
12 September, 2026
originally posted on sharkninja.com
Great Job
I love it. Does a great job works on my hardwood floor on my tile floors in my rugs couldn’t ask for anything better. I really appreciate sorry for what they have done for me. Thank you.
1 out of 5 stars
Thumbs down graphic, would not recommend
11 September, 2026Verified purchase
(no review title)
Trying to connect it to your WiFi is awful. Set up process is very discouraging
1 reply from SharkNinja Product Expert team - 11 days ago
Hi Emily, Thank you for your feedback. We’re disappointed to hear about your experience connecting your robot to WiFi and understand how frustrating a difficult setup process can be. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future. If you have any questions or need assistance, we're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Please call our Robot support team at 1-800-668-9600. Best Regards, SharkNinja US
5 out of 5 stars
6 September, 2026
originally posted on sharkninja.com
Great product
Navigator is great and operates perfectly. Saves me a lot of time and effort to maintain a clean house.
5 out of 5 stars
2 September, 2026
originally posted on sharkninja.com
Fantastic Upgrade
I received my Shark Navigator a week ago in replacement for another model that crapped out within a year, so this was a warranty replacement/upgrade. My Navigator is actually different - it doesn't have the auto-emptying feature - but that's no big deal. Including the initial mapping run, this Shark Navigator has run flawlessly. And the cleaning/suction is great: We have a dog, and every morning the dust collector is full. So far I am completely satisfied.
1 out of 5 stars
1 September, 2026
originally posted on sharkninja.com
Do not buy
Had to replace matrix cleaning shark ninja that broke just after warranty period expired. Purchased this and it does not pick up as advertised and misses many areas.
1 reply from SharkNinja team - 23 days ago
Hi there, Thanks for taking time to leave your review. We're incredibly sorry to hear that your previous machine broke just after the warranty period expired, and that this new unit is not picking up as advertised and missing many areas. We completely understand how frustrating and disappointing this experience must be after investing in a replacement. To help resolve this, please complete our online troubleshooting guide via the link below. If the steps are unsuccessful, you will be guided to fill out a short form; once you do so, our customer service team will receive it and reach out to you directly to advise on a resolution. https://support.sharkninja.com/article/RV2100-RV2100S-RV2100AE-Series-Shark-Navigator-Robot-Troubleshooting-Guide?redirect=false Kind Regards, SharkNinja
1 out of 5 stars
28 August, 2026Verified purchase
Not a fan
Takes a very long time, doesn’t do a great job on rugs. Gets lost a lot. The app is not great. I had a Roborock 5 in the past that was way better, more efficient and user friendly. Picture attached shows black dirt left behind.
1 reply from SharkNinja Product Expert team - 25 days ago
Hi there, Thank you for your feedback. We're disappointed to hear that your Navigator Robot took a long time to clean, struggled on rugs, frequently got lost, and left dirt behind. We understand how frustrating it is when a robot vacuum doesn't provide the efficient cleaning experience you expected, especially compared to products you've used in the past. Please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. We appreciate you sharing your experience, as feedback like yours helps us continue improving our products. Kind Regards, Shark Home
5 out of 5 stars
28 August, 2026
originally posted on sharkninja.com
New and Improved
This is my third Shark robot purchase, They are non-intrusive, and provide a sense of modernization, along with taking care of light cleaning. The new unit shows the dedication to improving the model, and I a very happy with the results.
5 out of 5 stars
26 August, 2026
originally posted on sharkninja.com
Go shark good one here
This is so great. Maps area really well and have had no issues with tangling of anything seems to stay the course and never gets lost. Just wish the obstacle avoidance could be a bit better it seems to recognize them but still tends to push them out of the way. Overall Willis be nice to have in that mopped but this one is doing a fantastic job. Go Shark. The suction at this point seems to be satisfactory and in an area rug it seems to be doing a great job. Seems to be really good with having pets as well.
5 out of 5 stars
21 August, 2026
originally posted on sharkninja.com
Great vacuum
This is my second one. I love it!!!! Get one. You will love it
5 out of 5 stars
20 August, 2026
originally posted on sharkninja.com
❤️
❤️❤️❤️❤️❤️. Love it!! I run it everyday and it does a terrific job!!
5 out of 5 stars
20 August, 2026
originally posted on sharkninja.com
Improvement over older Shark
Mapped our home's layout much better than our older Shark. Easier to create schedules. So far works great!