Ninja CREAMi Scoop & Swirl Ice Cream and Soft Serve Maker 13 One-Touch Programs NC701 Gray
$349.99
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Guests are saying
The Ninja Creami Scoop Swirl Soft Serve Ice Cream Machine has quickly become a favorite for many guests, offering the ability to create a variety of frozen treats, including ice cream, sorbet, and yogurt. Its user-friendly design and quick operation make it easy to whip up delicious desserts in just minutes. Guests appreciate the creamy texture and customizable flavors, making it a fun addition to family gatherings and summer days. However, some guests noted the need for advance preparation and occasional consistency issues with soft serve.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.2 out of 5 stars with 406 reviews
design: 3.72 out of 5
ease of use: 3.56 out of 5
easy to clean: 3.68 out of 5
quality: 3.54 out of 5
value: 3 out of 5
50% would recommend
30 recommendations
1 out of 5 stars
20 September, 2026
originally posted on sharkninja.com
(no review title)
It’s broken I’ve only used it once and the part that goes into the ice cream won’t stay in the machine it’s like it’s stripped. Ninja makes it very difficult to find help it figure this out.
5 out of 5 stars
15 September, 2026
originally posted on sharkninja.ca
Game changer
Trying new things everyday, and they’re turning out better than the last, I’m obsessed!!
5 out of 5 stars
14 September, 2026
originally posted on influenster.com

Excellent value
The best bit of kit I have brought!! Super easy to use. You can use pre made ice cream or make your own. Both work well with the swirl setting. Ice cream is thick. Easy to clean and store.
5 out of 5 stars
13 September, 2026
originally posted on sharkninja.com
Awesome all around!
Took on our vacation and instead of buying ice cream several nights, we enjoyed making our own! This machine will save us money in the long run! thanks Ninja!
5 out of 5 stars
7 September, 2026
originally posted on sharkninja.com
Great features
Bought a week ago so glad I did product is wonderful texture is great
1 out of 5 stars
6 September, 2026
originally posted on sharkninja.com
Too much
Sent it back too complicated and everything has to start frozen so not an automatic thing won’t get used much since have to freeze everything firs
1 reply from SharkNinja team - 18 days ago
Hi there, Thank you for taking the time to share this feedback with us. We understand how disappointing it is when the Ninja CREAMi Swirl doesn't fit your needs, especially when the preparation process is more involved than you expected and requires ingredients to be frozen in advance. We can see that a return was initiated, and we appreciate you giving the product a try. We hope you'll consider Ninja again in the future. If you have any questions or further concerns, please feel free to reach out to us through the link below. https://support.sharkninja.com/contact-us Kind regards, Ninja Kitchen
5 out of 5 stars
17 August, 2026
originally posted on sharkninja.com
Love it
We love it so far, have made dairy free ice cream. It even manages to make bean and coconut milk ice cream taste creamy!
5 out of 5 stars
16 August, 2026
originally posted on sharkninja.com
My new FAVORITE Kitchen appliance
I received this as a birthday gift from my son and daughter love. I grew up in a Dairy Queen and Ice Cream is my first love. I own other Ice cream makers but this one sits front and center. I am able to make my own Ice cream/gelato blends and flavors and they have come out perfectly every time. i keep extra ready to go pints in the freezer. I've had this for 30 days and I've used it 15 times. I truly enjoy this Creami Scoop & Swirl Soft Serve Ice Cream Machine. It's simple to use, only have to connect 3 items , turn it on and ready in less than 3 minutes. Add one additional part and it's soft serve on a cone or in a bowl. The texture is creamy, and add ins are simple.
5 out of 5 stars
12 August, 2026
originally posted on sharkninja.com
Awesome ice cream beetter than store bought
I received my replacement for my Ninja 11-1 Ice Cream Machine and this one processes the frozen pints even better than the prior machine!!! It truly comes out as a scoopable ice cream. Far superior !! So happy with this appliance. I cant wait to try soft serve. Thank you so much! This is why all my small appliances are Ninja or Shark. I wish you had refirdgerators
5 out of 5 stars
12 August, 2026
originally posted on sharkninja.com
Well built machine
My soft serve is slightly runny but I'm still learning. Even a little runny it is still delicious. I will have this mastered in no time.
5 out of 5 stars
10 August, 2026
originally posted on influenster.com

Super easy to use
Super easy to use. So many different settings to use. Easy to clean. Makes fantastic soft serve. You can make your own ice cream or use ready made. Doesn’t take up much room on the worktop. Would definitely recommend. I am now my families ice cream lady.
5 out of 5 stars
9 August, 2026
originally posted on sharkninja.ca
Love this machine!
I literally bought this the other day and it came in the mail yesterday. Last night I made my ice cream base one flavor for me and one for my partner and we just had it. Firstly the machine is so cool and user friendly and secondly the ice cream was better than most ice cream places we have tried consistency was good and it tasted creamy! We can not wait to keep making new flavors and try them out with all different kinds of customizations! Cant wait to try to figure out the swirl part! Recommend 100% already making our friends jealous with all the possibilities!!
5 out of 5 stars
5 August, 2026
originally posted on Shark Ninja ANZ
Great Features
I bought the Ninja Awirl by CREAMi last summer, and it has been used multiple times for several delicious treats. A great addition to our kitchen.
5 out of 5 stars
3 August, 2026
originally posted on influenster.com

fantastic addition to my kitchen
The Ninja CREAMi Scoop & Swirl has been a fantastic addition to my kitchen and has made homemade frozen desserts easier than ever. It creates incredibly smooth and creamy ice cream, sorbet, frozen yogurt, and other treats with impressive consistency. I really enjoy experimenting with different ingredients, flavors, and mix-ins, allowing me to make healthier or customized desserts that suit my preferences. The Scoop & Swirl feature helps blend toppings evenly throughout the dessert, giving every bite great texture and flavor. The machine is easy to operate, with clear controls and straightforward instructions, making it simple even for first-time users. Cleanup is also quick since the removable parts wash easily. Although it requires planning ahead to freeze the base, the final results are well worth the wait. Overall, the Ninja CREAMi Scoop & Swirl delivers outstanding performance, versatility, and convenience. I highly recommend it to anyone who enjoys making delicious homemade frozen treats with professional-quality results.
5 out of 5 stars
2 August, 2026
originally posted on influenster.com

Homemade frozen treats made easy.
I've been having so much fun using the Ninja Creami Swirl! It's easy to make homemade frozen treats, and I love being able to customize the flavors and ingredients. The swirl feature gives everything a fun soft serve style that my family really enjoys. It's simple to use, easy to clean, and has quickly become one of my favorite kitchen appliances. Definitely worth it if you love ice cream or frozen desserts!
5 out of 5 stars
1 August, 2026Verified purchase
(no review title)
It makes everything but the ice cream from scratch is the best.
5 out of 5 stars
1 August, 2026
originally posted on sharkninja.com
Gorgeous colors
This is one Beautiful kitchen appliance! Please make this plum and rose gold into a coffee maker, and other appliances! I love ninja products and I think this is stunning
1 out of 5 stars
1 August, 2026
originally posted on sharkninja.com
Saddest soft serve I have ever seen
I bought this and have used it I believe 3 times and to be honest I regret the purchase and you will too. Expect the soft serve ice cream to come out runny. You have to prepare the ice cream 24 hours prior and for that wait the results are not worth it. The machine blends for too long in my opinion. It is not the same as soft serve consistency that you could get at the store the ice cream looks sad it just does not hold up and trying to dispense as high as store bought cones it just flops over its own weight. At this price just go out and buy soft serve ice cream. And yes the recipes from Ninja that were provided and the ones from the website were the ones I followed in case anyone was wondering
1 reply from SharkNinja team - 2 months ago
Hi Oscar, Thank you for sharing your feedback. We understand how disappointing it can be when the preparation time, consistency, and dispensing results differ from what you were hoping Please feel free to reference our CREAMi Swirl recipes using the link below. https://www.sharkninja.com/discover/recipes/ninja-swirl-by-creami-recipes We appreciate your honest comments and will share your feedback with the appropriate teams as we continue to improve our products. Kind regards, Ninja Kitchen
5 out of 5 stars
31 July, 2026
originally posted on influenster.com

This is incredible
First I was very skeptical about the ice cream machine, because I didn’t know how big of an effort it would take to clean it BUT, it’s SO EASY and takes no effort AT ALL which as a busy parent was a major plus! It’s very durable, well made and the containers can be cleaned by hand AND in the dishwasher another major plus! You will have a hand book with tons of recipes for ice cream, soft serve, frozen yogurt, fruit smoothies, and even milkshakes yes milkshakes! The texture is super soft and smooth and the flavor is delicious ever time!
4 out of 5 stars
31 July, 2026
originally posted on sharkninja.com
New Level
I have been using the standard Creami for years and the technology other than waiting 24 hrs for the freeze is exceptional and great for protein ice cream. The new soft serve brings this to a new level of good. Just need some more practice on the perfect swirl technique